Our Most Recent Service Reviews
Big Mike was the best! We had a busted toilet and he gave us realistic options on what to do. He was very knowledgeable about every product and fast. I highly reccomded I used them again today and Jeremiah was amazing! So professional, friendly, and ...honest. I highly reccomend!
Received several choices for estimate via email as I requested. Mike was professional and personable and was attentive to my needs
Home service doctors installed gas pipeline for us to convert my electric cooking to gas cooking. All they did was messy and not up to the standard. I won’t recommend this.
The techs were very efficient and professional. They explained the work in detail and took the time to answer all of our questions. The whole experience with Home Service Doctors was outstanding.
Jeremiah was the assigned plumber. He went above and beyond with not just plumbing expertise but also his interpersonal skills. My issue with bathroom plumbing was resolved quickly and diligently. I would recommend Jeremiah and Home Service doctors to ...everyone who needs professional and responsive service.
My husband and I contracted with this company the first week of May to replace an old water heater with a tankless water heater. The misery: 1. Plumber came and said it would take an hour. 2. He was at our house over 8 hours and came again the next day ...because the Rinnai tankless water heater he put in did not work. 3. He told us after the fact that we needed to increase our gas line to have the tankless work, which would have a step cost to the 5k he quoted is to put in the tankless 4. One week later - no hot water beyond 5 min. Another plumber came with the first one. They fiddled with it. I asked if they could just put in a new 50-gallon tank if this was too complicated....he said, 'oh, because of covid, anything we order is going to take six weeks to come in". After they left I went on the Home Depot website - there were 20 water heaters ready for pick up near my home. 3. 3 weeks later - no sign of this company. I called the city mayor's office. Was told they should have gotten a permit for the tankless and it was their responsibility to talk to the utility (which has also been unresponsive). 4. We have called repeatedly. The relevant person is never there, on vacation, or just ignores us. 5. It is now approaching end of June. We don't know if we should sue these guys or just get another plumbing company. I have never worked with such horrible people in my life.
Great offer. Incredibly responsive. Professional representative showed up. Friendly, knowledgeable, confident, courteous. No high pressure. High integrity. Great experience! I will use them as often as possible and sing their praises to everyone I ...know.
Great repair and customer service! Jeremiah was very professional, I strongly recommend this company’s services.