Our Most Recent Service Reviews
Sidney came out today to help diagnose a leak and was professional, polite, knowledgeable and very engaged. He quickly diagnosed our issue and made sure I understood the situation. It was great that they were able to come on such short notice.
Came in and did work - good Took a little longer than expected - ok no issues. Problem found when house of 9 people went to shower at night and found that water didn’t work. After letting things run to ensure it wasn’t air pockets, I eventually ...traced the problem back to the cold water into to my hot water heater. Repairman left it closed. My hope is that this did not lead to damage to the internals of my hot water heater. I restored flow and eventually got the showers back working. Time will tell on the heater. And time will tell if the repairs to the valves last. Not a good start on faith in workmanship. Recommend that company establish process that workers ensure that EVERYTHING is back in working order before they leave. Relying on a home owner to figure it out is not professional I would recommend customers hire.Read More...
Now the toilet bowl does not fill up all the way with water
I needed three faucets replaced. Upon arrival, Eric saw that I needed new valves also. He was quick to get parts and get back to work. He and Colin worked simultaneously on the faucets. While doing that job, I mentioned a toilet that may or may not ...be working. Eric looked at it and told me he could take care of it today! I was surprised I didn't have to schedule another visit. Colin informed me that the faucets I chose didn't fit in the openings, so they couldn't be replaced. However, I was told they would be back tomorrow, if I wanted to get new ones. What a relief! I already planned on being at the house. I couldn't be happier! I am finally getting those boxes checked on my To Do list! Thank you Eric and Colin!!Read More...
JP and his colleague were very professional and polite. We've had several floods due to clogged pipes and they both explained the entire process of how to unclog them thoroughly. We feel very confident in this company thanks to their superb customer ...service. We will definitely be recommending them. Thank you guys!Read More...
Really nice. Kept me informed of what he was doing. I love this company. Keep going.
Very knowledgeable, excellent customer interaction skills. Extremely transparent regarding overall scope of work and total price. I would highly recommend them for quality, honest service.
Really appreciate this company and the effort they make to recognize their employees. Could not have asked for a better team to come out and do the repairs we needed!!
This is our second time using the home service doctors. They were flexible, responsive, professional and took care of the job quickly! Abram was awesome from beginning to end. Glad he was our service provider! Will definitely recommend to family and ...friends.Read More...
